e-Business Support & Upgrade
SamaraTech offers a comprehensive portfolio of services for versions of Oracle E-Business Suite ranging from 10.7 to R12. We offer Strategy Consulting, Implementation, Roll Out, Migration, Upgrade, Integration and Managed Services.
Oracle E-Business Post-Implementation Support
SamaraTech provides post-implementation support and maintenance of the Oracle e-Business Suite. Our service team operates closely with our client’s team to meet strategic business objectives and increase competitive advantage. The client’s team can disengage from the day-to-day management of non-core or less- critical business functions. They can eliminate unnecessary training costs, improve organizational performance and significantly reduce organizational costs. Our capabilities include monitoring and servicing of the entire Oracle technology stack to ensure a reliable, cost-effective application infrastructure with maximum availability to mission critical data.
Post-Implementation Support Services
- Oracle e-Business system Administration
- Oracle e-Business system maintenance support
- Functional or Technical Enhancements
- End User / Super User Training
- Help Desk Support
Oracle e-Business Migration,Version Upgrade Services
The reasons to Upgrade 
There are many reasons to upgrade to the newest versions of Oracle E-Business Suite R12, but the most important reason is your bottom line, and the positive results Oracle E-Business Suite R12 can produce for your organization. Here are some specific reasons to begin planning your upgrade:
1. Take advantage of Enhanced Functionality
- Multi-Organization Access Control (MOAC enables shared services personnel to enter transactions, process data, view information, and run reports on behalf of other divisions or business units within the enterprise. Users no longer need to switch responsibilities to enter invoices, view consolidated requisitions, perform collection tasks, and receive or drop-ship goods for multiple operating units.
- Oracle E-Business Tax is a comprehensive infrastructure for managing transaction tax rules and transactions. The automation of tax processing through a central integrated engine improves the efficiency of your shared services organization and reduces errors. Your shared services staff can leverage the central setup and maintenance of tax rules by your tax or accounting personnel. An internal (or multi-entity) subscription model allows the tax rules to be shared across legal entities,along with the ability to apply business rules that enforce companywide tax content.
- Payments and collections can be processed more efficiently in a shared services environment with the centralized payment engine and bank account model in Oracle
- E-Business Suite Financials. The highly configurable centralized engine enables straight-through processing based on industry-standard protocols, with a dashboard for process visibility and management.
- The payment engine and bank model together enable a shared service center to make a single payment run spanning operating units, currencies, payment methods, and bank accounts
- Deliver consistent financial reporting while meeting local requirements. Streamline period-end processing across legal entities and improve productivity of shared services across operating units using a single user profile
- Analyze profitability along any dimension of global operations, including products, channels, segments, customers
- Streamline processes with consolidated work center and expanded supplier management
2. Upgrade now to extend Premier Support until 2012 with no additional
- Premier support ended for release 11.0.3 in February 2007 and Sustaining support ended in January 2009.
- Sustaining support ended for releases 11i 1 through 11i 6 in July of 2007. Companies who did not upgrade by this date need to re-license the software to gain access to new releases!
- Premier support ended for release 11i 7 in May of 2007!
- Premier support ended for release 11i 8 in November of 2007!
- Premier support ended for release 11i 9 in June of 2008.
- Upgrading to release 11i 10 provided premier support through 2009.
- Upgrading to release 12 gives you time to determine your own migration schedule.
3. Upgrade to Release 12 to get a head start on Fusion Upgrade. R12 provides a direct migration path to Fusion and leverages the power of Fusion Middleware
4. Prepare your organization for adopting the International Financial Reporting Standards (IFRS). This set of standards are gaining momentum as globalization shifts work around the world and companies must adhere to global standards of financial reporting. "Oracle E-Business Suite Financials Release 12.1 delivers configurable rules engines that keep you current with legal requirements and makes sure those requirements are applied consistently across the enterprise."